Project Description

About this training

The classic one-way communication model is not suitable for the proper management of current complex municipal issues (eg. climate and environment). Instead of mere information broadcasting such problems require two-way, service-oriented communication that is able to create networks and engage citizens to create impact. Without these, lasting change is not possible.




Our training presents tools for the latter approach. Our participants will gain knowledge not only on the theories of communication strategies but will also leave with a tried and tested communication plan tailored to their own projects and cities.

Outline of the training


Theoretical foundations of modern communication


Groupwork: communication project planning


Fine-tuning implementation

Acquired skills

Our 3-day workshop-type training teaches key communication knowledge and skills relying on a creative co-creation approach. The focus is on 5 most important questions of communication: why, to whom, what, where and how to communicate to achieve the desired impact?

Strategic thinking 92%
Mapping target audiences 94%
Exploring communication channels 96%
Communication techniques 91%
Networking and fun atmosphere 100%

A more efficient team

The ultimate benefit of the training is not only participants finding solutions to their current communication tasks, but also that by mastering strategic communication thinking they will also be able to run their future projects more effectively. Most systems (be it parking, green space strategy, bee-friendly vegetation, etc.) are like elephants. Making them move can prove to be rather difficult but once we succeed, they can gain momentum and create huge impact. Proper communication not only helps making the elephant move, but can also keep it in the right direction.

More effective communication

A municipality often encounters disinterest. There are many ways to make communication more effective. Sometimes what brings results in further segmenting the target audience, other times it is finding a new channel, other times it is recomposing the message with the right psychological background knowledge, and there are times it is involving new stakeholders. The experimentation never stops. It only begins at our training.